Delete your account & data
This page explains how to permanently delete your PassMyDMV account and all data associated with it. PassMyDMV is operated by Net87 LLC.
Option 1 — Delete from inside the app (fastest)
- Open the PassMyDMV app and sign in to your account.
- Tap Account (top of the screen).
- Scroll to the Delete account section.
- Re-type your account email to confirm, then tap Permanently delete account.
Your account and data are deleted immediately. This cannot be undone.
Option 2 — Request deletion by email
If you can’t access the app, email support@passmydmv.com from the email address on your account with the subject “Delete my account.” We verify ownership of the email address and complete the deletion within 30 days (typically within a few business days).
What data is deleted
When your account is deleted, we permanently remove all data tied to it:
| Deleted permanently | Notes |
|---|---|
| Your account profile (email address, display name) | Removed from active systems immediately. |
| Practice history — test sessions, answered questions, and scores | Removed immediately. |
| Your access/entitlement records | Removed immediately. |
| Password & sign-in tokens | Removed immediately. |
Residual copies in encrypted backups are purged within 30 days. After deletion we retain no personal data.
What is not deleted
- Purchase records held by the app stores. If you bought full access through Google Play or the App Store, the store keeps its own transaction record per its policies. Deleting your PassMyDMV account does not issue a refund — request refunds directly from Google Play or Apple.
Questions about your data? Contact support@passmydmv.com. See also our Privacy Policy.
© 2026 Net87 LLC — PassMyDMV. PassMyDMV is an unofficial study app and is not affiliated with any government agency.